Last Updated: Sat 5 Oct 2019
When you place an order via our Order Form - we only collect the details which you enter on the form:
What we DON'T do when you're making an order:
In some rare cases, for specific products, we may be required to share some, or all of your personal details with one or more third parties in-order to provide the service. In the event of this, we will explicitly inform the customer before sharing any details, in clear visible writing
We do NOT use any form of "tracking cookies", and at the time of writing, we do NOT collect IP addresses of those using the website.
We make every attempt to protect your privacy where possible.
We avoid collecting personal data in the first place by:
We avoid third party services where possible, we attempt to control as much of our infrastructure as possible, to avoid any personal data being leaked to third parties whom we have no control over their privacy policies.
We do not use a third party "DDoS protection", "Web Application Firewall", or similar service for the main Privex website (www.privex.io) and the Privex Payment Gateway (pay.privex.io). A small selection of our older public websites / web applications may still use Cloudflare - however over time we're migrating these sites to use our self-hosted web server cluster, ensuring that all online communication is done directly with Privex, without any potential third party interception.
We handle all payments in-house using our very own Privex Payment Gateway, which means that none of your invoice or payment attempt information is shared with third parties.
We do not use any form of third party "hosted database" services (such as Amazon RDS, Azure SQL etc). We hold all database data on our own database cluster, with full disk encryption on all database nodes, protecting your data in the event of our database servers being seized.
As mentioned in "details recorded when browsing the Privex website", we do NOT use tracking cookies in any form.
At the time of writing, we use functional cookies for the following purposes:
temporarily storing your form information for re-filling forms such as on Order Form when you've entered invalid information.
Persisting referral information when customers click on a referral link e.g. email@example.com
The functional cookies mentioned above are never used for any form of tracking your use of our services.