Frequently Asked Questions

What payment methods are supported?

We support a variety of cryptocurrencies: Bitcoin Cash (BCH), Litecoin (LTC), HIVE, HBD, EOS, Dogecoin (DOGE), and Bitcoin (Bitcoin Core - BTC). Unlike most services that accept crypto - we process crypto with our own in-house made payment gateway and billing system, to maximise your privacy during payment :)

We're also able to accept US, UK, EU, and AU domestic bank transfers, as well as international SWIFT transfers - but only for transactions over a certain amount, and we charge a fee for most bank transfers - please see our page on paying with Bank Transfer

We DO NOT accept Credit/Debit Card, PayPal, Gift Cards, or most other fiat payment methods - this is out of our control due to payment processors not trusting offshore companies due to offshore countries protecting privacy/security too much, upsetting finance services' strict Anti Money Laundering (AML) and Know Your Customer (KYC) regulations.

Where is Privex located?

We are a registered company (Privex Inc.) in Belize. Belize has high standards of privacy, with strong legal safeguards allowing us to protect your information.

We offer servers in a variety of countries, but we don't currently offer servers in Belize or other offshore locations.

I live in X / I'm a resident of X, can I still use Privex? Do I need to get a server in my country?

Individuals and companies from all over the world can use Privex! The only exception to this is Belize, we're not allowed to offer services to Belize individuals or domestic Belize corporations/orgs - but we CAN offer services to Belize IBCs (offshore Belize corps).

You don't need to order a server in your country of residence, or where your customers are located. If you plan to run a latency sensitive app/service such as game servers, it would be recommended to order a server as close to you / your users geographically as possible - for best performance.

For common websites/services, it makes little difference which region you pick in terms of performance, so you should use regions which have the specific servers that meet your needs, or regions which have appropriate laws/rules for your service if you're running something that may be illegal / disallowed in some areas.

What regions are available?

Currently we offer servers in the USA, Sweden, Netherlands, Germany, and Finland.

We're always expanding when we can, so there will be more regions in the future :)

Is there a panel?

The panel is under construction, however our services are highly reliable, so you shouldn't have to worry about rebooting your server.

In the mean time, you can contact us if you need your server re-provisioned, or rebooted.

Autonomous Regions

Which region's are "Autonomous Regions"?

At the time of writing (June 2022), we have 2 fully Autonomous Regions:

  • Sweden (SE)
  • Netherlands (NL)

What is an autonomous region?

An Autonomous Region is a region where Privex has full autonomy over our content policies, which means that it's entirely up to Privex how to handle an abuse report regarding a server in an Autonomous Region.

This allows us to host content/services in those regions that most server hosts don't allow, such as Tor Exit Node's, sexually explicit content, (legal) drug related websites, and more!

What are the benefits compared to a standard region?

In Standard Regions - abuse reports generally first go through the datacenter / hosting provider we use for that region, and then the provider will forward it to us - telling us that the customer is required to take down the problematic content/service, and if we or the customer does not comply with the takedown within 12-72 hrs, then the provider will forcefully suspend or terminate the server containing the problematic content/service.

Where-as in Autonomous Regions, abuse reports go directly to Privex, so unless the report is from law enforcement / a court in a jurisdiction where we must comply (either Belize, or the court/police of the region where the server is hosted), it's entirely up to Privex whether to comply (suspend/terminate the customer), or refuse to comply (leave the server untouched).

Some other features our Autonomous Regions (usually) have:

  • Servers use Privex's IPv4 + IPv6 address space, rather than a provider's IP space]
    • Allows us to control where abuse emails are sent to
    • Allows us to be flexible on IP pricing and allocation
    • Allows us to decide whether or not IPs being in blacklist DBs is a problem and what to do about them
    • In some cases, allows us to transfer IPs between VPS's / Dedicated Servers within the same region
  • We usually own the hardware which we offer to customers, instead of renting it from a provider
    • Allows us to be more flexible with hardware configurations
    • On some server models, we allow customers to bring their own hardware (Drives / RAM / PCI cards) to upgrade rented servers without changing the monthly cost
    • Allows us to be more flexible with billing/pricing, as each dedicated server doesn't cost us a separate monthly fee
  • We usually have full or at least partial control over the network by operating our own network equipment
    • Allows us to be flexible on how to attach IPs to servers (LAN (Layer 2) vs. Routed (Layer 3))
    • Customers can bring their own IP space for us to announce, or for the customer to announce via BGP - and attach to virtual or dedicated servers
    • Customers may be able to colocate servers (bring your own server hardware)

Can you host adult pornography or other sexually explicit material on Privex servers?

If you're hosting (legal 18+) pornography for the PUBLIC (whether for free, or behind a paid subscription/paywall system), it can be hosted in our autonomous regions - which are currently Sweden (SE) and Netherlands (NL).

It MIGHT be possible in our US region too, but our US provider's policy on adult content is unclear.

Hosting explicit sexual content publicly is 100% banned in our Germany (DE) / Finland (FI) regions, you will be suspended/terminated without a refund if you're caught hosting explicit sexual content.

We very strongly recommend sticking to Privex's autonomous regions for hosting any risque content. (pornography, drugs, open proxies, or a service with user-generated content which has a high risk of users posting risque content)

If the content is NOT PUBLIC (i.e. only YOU / your friends can access the content, and there's no indication that your server is hosting pornography if someone were to browse your server's IP / domain), then it would be generally okay in all regions.

If you have any more questions related to this, please contact us!

Otherwise, if you're ready to order - simply go to our order form and order a server in the region appropriate for you, and make sure to enter "legal pornography website" or something similar in "Purpose of Use" so that we're aware that you host pornography in the future, which helps us to protect your server in the event of abuse reports regarding your server.