Privex Bandwidth Policies (Unmetered / Fair Use / Hard Capped)

Bandwidth Policies by Region / Server Type

Sweden (SE)

By default, unless you've been quoted for a different bandwidth policy and have accepted/paid for the upgrade, Swedish servers are split into two policies:

Servers in SE come with either "Effectively Unmetered" (100mbps VPS's), or Strict Fair Use (Dedi's and VPS's with >=200mbps networking).

However - fully unmetered is available if you're willing to pay for the upgrade. See Sweden Unmetered Pricing.

Germany (DE) / Finland (FI)

All servers in Germany and Finland are FULLY UNMETERED. Dedicated servers in Germany get 1gbps fully unmetered by default, while VPS's get 100mbps fully unmetered.

NOTE: It's possible to upgrade a DE/FI dedicated server to 10gbps, but doing so will result in being changed to Metered Networking (20TB per month, with $2.00 / TB overage)

Netherlands (NL) / Canada (CA)

All NL/CA servers are currently only available with Metered Networking with a bandwidth cap that varies by package size.

Bandwidth overage will be charged at $0.02 / GB ($20.00 / TB).

Japan (JP)

All Japanese servers are currently only available with Metered Networking with a bandwidth cap that varies by package size.

Bandwidth overage will be charged at $0.10 / GB ($100.00 / TB).

Unmetered Networking

Fully Unmetered

The terms "Fully Unmetered", "Truly Unmetered", and/or "100% Unmetered" refer to a fully unmetered bandwidth policy. A fully unmetered policy is a policy that gives you unlimited traffic at a certain speed, for example "100mbps fully unmetered" would mean you would have a 100 megabit per second internet connection, and you would be able to use it at any speed (including "maxing it out" at 100mbps) effectively 24/7 - every single day.

All of our Germany (DE) and Finland (FI) region packages are FULLY UNMETERED, while all other Privex regions have packages that default to either metered with a hard bandwidth cap, or a form of Fair Use. To understand the bandwidth policies used / available in each region, please see Bandwidth Policies By Region / Server Type.

If you plan to run things such as Tor nodes (whether exit or non-exit), seedboxes, or other activities that can result in 24/7 high network usage - we will require that you pay for a fully unmetered networking plan.

Sweden Unmetered Pricing

NOTE: For the standard 100mbps "unmetered' we provide with our Sweden VPS's - it's technically a very lax fair use, the policy for the "Effectively Unmetered" 100mbps is pretty much "Don't max out the 100mbps 24/7". This is effectively unmetered 100mbps, but with a ban on anything that consistently consumes high traffic 24/7 (Tor nodes, torrent seedboxes, etc.). See the "Effectively Unmetered" section to further understand our "effectively unmetered" bandwidth policy used for Sweden VPS's.

Our FULLY unmetered networking in Sweden is priced as such:

  • $0.80/mbit/mo for 10 to 150mbps
  • $0.75/mbit/mo for 150mbps to 1gbps (1,000mbps)
  • $0.70/mbit/mo for 1gbps to 5gbps (1,000 to 5,000mbps)
  • $0.60/mbit/mo for 5gbps to 10gbps (5,000 to 10,000 mbps)

For example:

  • Fully Unmetered 100mbps = 100 x 0.8 = $80/mo
  • Fully Unmetered 500mbps = 500 x 0.75 = $375/mo
  • Fully Unmetered 1gbps = 1,000 x 0.7 = $700/mo
  • Fully Unmetered 5gbps = 5,000 x 0.6 = $3,000/mo
  • Fully Unmetered 10gbps = 10,000 x 0.6 = $6,000/mo

Metered Networking

Bandwidth Caps

Much like cell phone (mobile phone) providers across the world, some of the network providers we use in some of our regions, such as the Netherlands, Canada, and Japan - measure bandwidth usage by the number of megabytes/gigabytes/terabytes that have been transferred (whether uploaded or downloaded) over a certain time period, usually over the period of a month, or hour (in the case of hourly billing).

There are two types of bandwidth cap:

Hard Bandwidth Cap

A hard bandwidth cap is one that a lot of people may be familiar with, as many cell phone providers use hard bandwidth caps for their data plans.

The "hard" in "hard bandwidth cap" refers to what happens when the bandwidth cap is hit / over used - with "hard" meaning "you get disconnected", thus with a hard bandwidth cap, when you run out of bandwidth, you'll be cut off from the network until you purchase more bandwidth.

Soft Bandwidth Cap

Soft bandwidth caps are also used by some cell phone providers across the world - as the name implies, they're "soft"er on the customer when they run out of bandwidth.

The "soft" in "soft bandwidth cap" generally means that the customer doesn't get cut off when they reach their cap (unlike a Hard Bandwidth Cap), instead, the provider will either employ some sort-of limitations to the customers connection, to prevent them from racking up large costs for themselves / their provider - or through some form of automatically charging the customer for their overusage.

There are two common methods that may be used when a customer exceeds a soft bandwidth cap (usually networks only use one or the other, but some may use both):

  1. Rate limiting the customer's network speed until the customer buys more bandwidth/data, or simply until the next billing period - e.g. reducing a customer's network speed from 100mbps down to a much slower 5mbps until they buy more bandwidth, or until the end of the current billing period.

  2. Track the bandwidth overage from their cap (how many GB/TB has the customer used past their monthly cap), and charge them for it on their next bill, e.g. $1.00 / per TB over their bandwidth cap.

Fair Usage

Network Fair Usage in Sweden

"Effectively Unmetered"

(inclusive 100mbps with Swedish VPS's)

For the 100mbps included networking with our Swedish VPS's - the network usage is covered under our "effectively unmetered" policy, which is very simple:

  • There's no hard "bandwidth cap", nor a hard limit on the number of hours you may use the full 100mbps under our "effectively unmetered" policy.

    • The simplest explanation is: avoid using high speed traffic (anything above 30mbps) to/from the internet (internal traffic is always unmetered) for extended periods of time
    • As an example of breaking the Effectively Unmetered fair usage policy - a server would need to be maxing out (or close to maxing out) their inclusive 100mbps fair use, for 3 continuous days.

      Upon one of our staff members noticing this, we'd check to see if the customer had alerted us of planned high traffic for an extended amount of time - if not, we'd alert the customer via e-mail, along with via any alternative communication methods the customer has with us (e.g. Discord / Telegram / XMPP) - so we can ask for an explanation, expected end time/date of the traffic, and inform the customer of our unmetered networking plans incase their server is being used for an activity that will use traffic 24/7.

      If the customer cannot provide an expected end date/time of the traffic + justify the reason for the high traffic for an extended period of time - or the customer doesn't respond within ~36 hrs, the server may be capped to 10mbps until either the customer is willing to co-operate with us, or their next month's billing cycle starts.

  • As a general rule of thumb, you should ensure you max out the 100mbps for no more than 72 hrs (3 days) per week - spread out in short bursts. This is not an enforced policy, simply an example of staying within the fair use policy.

  • We understand when you first get your server, you may need to transfer a large amount of data from your old / other server(s), and depending on the amount of data being transferred, you may need to max out the 100mbps for several days. This is permitted, and there wouldn't be any additional cost for doing so - however...

  • If you expect to max out your 100mbps for more than 24 consecutive hours, we'd appreciate it if you would alert us at serversupport@privex.io and let us know how long you expect the traffic to last for (e.g. "transfer expected to take up to 3 days / 72 hrs"), as to avoid your server potentially being flagged for breaching the fair use policy.

    If the traffic is related to a one-off transfer, e.g. initial migration to Privex, we may offer to temporarily upgrade the customer's networking to a higher speed at no charge, so long as the transfers would be finished in a shorter time due to the increased speed.

Strict Fair Use

( with overage charges (Swedish dedi's / Swedish VPS's with >=200mbps) )

For Swedish dedicated servers (1gbps as standard), and Swedish VPS's with their network speed set to 200mbps or higher - a much stricter Fair Use Policy applies.

Due to the way that we're billed for transit in Sweden (95th Percentile), along with the high cost of network traffic overage, we require customers to be extremely mindful of their traffic usage.

If you're on a "Strict Fair Use" networking plan, you must avoid using more than ~200mbps for more than 20 hours per month (roughly 30 minutes per day on avg.)

With a 1gbps network connection under our Strict Fair Use plan, this equates to roughly a 9 TB per month bandwidth cap.

1000mbit / 8 = 125mbyte
125 x 60 x 60 x 20 = 9,000,000 megabytes = 9,000 gigabytes = 9 terabytes
(60 seconds x 60 minutes x 20 hours)

If you exceed the 20 hours per month cap for traffic over ~200mbps which goes via our transit (any IPs we don't have peering towards, and which aren't on our LAN), we have the right to charge you for bandwidth overage based on either: Average Speed, Highest Speed, 98th, 95th, or 90th Percentile billing, depending on the specific characteristics of the overage. However, in most cases, we use 95th Percentile - as it's the same burstable billing calculation method that most of our transit providers use.

Free intra-network / low cost peering traffic

Traffic between servers in the same Privex region (Privex SE <-> Privex SE // Privex NL <-> Privex NL // etc.) generally stays entirely within our network for the region, and thus it's ignored when inspecting the traffic usage of customers.

Traffic to/from our peers (see our looking glass) in Sweden is generally considered free, so long as either:

  • The traffic is in short bursts (not continuous) at any speed
  • If the traffic is going to be continuous (transmitting at a sustained speed for more than 2 hours) - aim to stay below 3gbps, as to ensure that plenty of bandwidth is kept free for other customers to use.
  • Much like our "Effectively Unmetered" network policy - if you are consistently sending/receiving traffic via one of our peers at more than 100mbps for a FULL WEEK, we may assume the traffic is intended to be 24/7 - so we'd contact you and offer you an "Unmetered Peering" add-on for just $0.10/mbit/mo - based on 95th percentile of your traffic to/from all of our peers for the previous month